Our contact information

Janod - JURATOYS Group
13, rue de l’Industrie
39 270 Orgelet
FRANCE

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Please provide as much useful information as possible in order to help us handle your case and to take the greatest possible care over the quality of our products. If your toy was bought within the last 3 months, please directly contact the shop from which it was purchased.

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How to locate the reference on the packaging

A rectangular label near the barcode in the form: XXXX - J0XXXX/MMAAAA

How to locate the reference on the toy

A round label with a rabbit’s head in the middle near the CE mark in the form: XXXX - J0XXXX/MMAAAA