Delivery methods

Do you have questions about your order? Contact our customer service by phone at 03 52 80 02 97 (non-premium rate number) on Monday and Wednesday from 9:30 a.m. to 12 p.m. and on Tuesday, Thursday and Friday from 9:30 a.m. to 12 p.m. and from 1:30 p.m. to 5 p.m. (excluding public holidays) or by email to the following address: [email protected].

Free delivery on orders over €45 in France, Belgium, Luxembourg, Germany and Austria, regardless of the delivery method chosen.

Free delivery on orders over €50 in Spain and Italy, regardless of the delivery method chosen.

Colissimo Home Delivery without signature

Home delivery without signature
Delivery to France and Belgium
Estimated delivery time (after dispatch): 2 to 3 business days
France: €9.90 - Belgium: €10.90

Colissimo Pickup Points

Post Office Delivery, Pickup Points & Pickup Lockers
Delivery to France, Belgium and Spain
Estimated delivery time (after dispatch): 2 to 3 business days
France: €6.90 - Belgium: €8.90 - Spain: €11.90

DPD Predict Home Delivery

Home visits during specific time slots
Delivery to France, Belgium, Spain, Italy and Germany
Estimated delivery time (after dispatch): 2 to 3 business days
France: €9.90 - Belgium: €10.90 - Spain: €17.90 - Italy: €17.90 - Germany : €11.90

DPD Pickup Point [Temporarily unavailable]

Delivery to a relay point
Delivery within France only
Estimated delivery time (after dispatch): 2 to 3 business days
France: €6.90

Colissimo Home Delivery with signature

Home with signature
Delivery to Spain, Italy and Germany
Estimated delivery time (after dispatch): 2 to 3 business days
Spain: €17.90 - Italy: €17.90 - Germany : €11.90